Increase your sales using testimonials from satisfied customers
You can't overestimate the impact that authentic testimonials from satisfied customers can have on every phase of your sales and marketing process. On your web site, in your printed brochure, in your portfolio, on the wall of your reception... they reassure potential clients that yours is a business that delivers. They're the most powerful arguments you can make to persuade new clients to buy from you.
ProCustomer automates the collection and management of your customer testimonials. It provides various facilities for you to publish them online, in a way that reassures the reader of their authenticity. It even allows a potential customer to get in touch with the customer who wrote a testimonial.
That awkward feeling
Many people are uncomfortable and embarrassed asking for testimonials. What if the customer says no? Might it strain the relationship or put the customer under pressure? Because the request is made in the context of the feedback questionnaire, there's no embarrassment on either side, even if the customer declines to provide a testimonial.
Publishing the testimonials online
You choose which testimonials to publish, and can rank them in order. You can publish them:
in a scrolling box on your web site. See the example below - you can choose from a catalogue of box designs and can control the scrolling speed.
in various panels on your web site (just as we've done with our own testimonials on this site).
as an RSS feed, so they can appear in all sorts of places (see an example).
Your testimonials will also be published on your account page within ProCustomer where they are indexed by search engines. They also participate in the search facility which is accessible from a number of Reputation Marketing sites
Take a look at the variety of formats used for scrolling boxes:
Example 1
Example 2
Example 3
Example 4